I have chosen the date for my event, what happens next?
Your Events Co-coordinator will send you a contract to confirm that the date is reserved for your event. The contract will require your signature, as well as an advance deposit for your event. Before signing and returning the contract, please review the contract carefully to be sure that all the details are correct.
When do I need to confirm the number of guests?
The number of attendees is called the "guarantee" number and it is due 4 business days prior to your event. Our staff will set the room, and prepare food, for the guarantee number of guests. Final charges are also based on the final guaranteed number of attendees; if the number of guests increases, you will be charged accordingly. Does your facility provide music at my event? Yes, amplified music is played in your room for dinner...
When is the final payment for my event due?
Final payment is based on the estimated charges and is due the night of the function. Personal checks are not accepted for final payment; however we do accept most major credit cards, money orders and also cash. Only Business Cheques is accepted the day of function. Any additional charges incurred on the day of the event must be paid at the conclusion of the event. Please take note that certain reoccurring functions are extended certain terms.
How much is the advance deposit and when is it due?
Advance deposits vary for each event and are calculated based on the estimated revenue of the event. The amount of the deposit and the due date will be included in your contract. For information regarding the deposit amount for your event, please contact your Catering Manager.
What can The Waterfront Banquet and Conference Centre offer as special meals for guests with special dietary needs?
Our experienced chef will more than welcome to help accommodate any special requests. However, all requests must be pre-ordered at least 24 Hours to event.
When do I need to confirm food and beverage plans?
Your Events Co-coordinator will assist you with the menu planning and can offer menu suggestions that would be appropriate for your event. All food and beverage must be confirmed no later than 15 days prior to your event.
Can I provide my own food and beverage?
At times special exemptions for food are granted but they must be handled through our Event Planning Department. Additional charges may apply.
What is a Room Rental Fee?
The Hall Fee covers the cost of providing the equipment necessary for your event, and the staff necessary to set up and break down the event. This fee enables us to provide the following items for your event: chairs, tables, white house linen tablecloths, dance floor, votive candles centerpieces, and heating/cooling in the room. Specialty linens, centerpieces, etc. are not included in the hall fee, but can be arranged by your Events Co-coordinator for an additional cost.
What are my options for Meetings and Events?
The Waterfront Banquet & Conference Centre offers several choices of meeting and event space. The Main dining room can accommodate 220 guests for sit down dinner and up to 260 for stadium type seating. We can arrange for either round 60 inch tables that seat 8 per table or the latest banquet hall rectangular seating that allows guests to talk across a long table.
Can my guests spend the night in the nearby?
Of course! We have made arrangements with local hotels for discounted rates for guests of any reception at our banquet center. We are only minutes away from Downtown Hamilton.